Jeedbuzz Privacy Policy — How Is Your Information Stored?

What Information Is Collected?

We collect your name, email address, mobile number, and date of birth when you create an account. National ID or passport information may be requested for identity verification. For financial transactions, a summary of your payment method details is stored, but full card numbers are never collected. When you use our website, technical information such as your IP address, browser type, and device details is automatically collected. This information is used to improve platform security and service quality.

• Name, Email, Mobile Number & Date of Birth
• Identity Verification Documents (where applicable)
• Partial Payment Method Details
• IP Address, Browser & Device Information
• Site Activity Logs & Session Data

How Is the Collected Information Used?

Your information is primarily used for account management, transaction processing, and providing customer support. It is also analyzed to prevent fraud and ensure platform security. By understanding your preferences and habits, we can create more relevant promotions and offers for you. Information may also be used to meet legal obligations and satisfy the requirements of regulatory authorities. You can opt out of marketing communications at any time.

Is Information Shared with Third Parties?

Jeedbuzz never sells your personal information or transfers it to third parties for advertising purposes. Only the necessary information is shared with payment gateways and identity verification service providers, and they operate under strict confidentiality agreements. There may be an obligation to disclose information in response to legal orders or demands from regulatory authorities. In such cases, we always act within the law and in a manner that protects your interests. Before sharing any information with a third party, we ensure it meets our privacy standards.

What Do You Need to Know About Cookie Usage?

Our website uses cookies to enhance your experience. Cookies are small text files stored in your browser that help keep various site functions active. Session cookies maintain your logged-in state and are automatically deleted when you close your browser. Persistent cookies remember your preferences and settings so you have a better experience on future visits. You can control or disable cookies at any time through your browser settings, though doing so may limit some features.

What Rights Do You Have Over Your Information?

We believe every user should have full control over their own data. You can request to view and correct the information stored in your account at any time. You have the right to update incorrect or outdated information, and we fulfill such requests promptly. You may also close your account and request that your data be deleted; however, some information may need to be retained for a specified period due to legal and regulatory obligations. To exercise these rights, please contact our support team.

• Right to View and Correct Information
• Right to Request Data Deletion
• Right to Opt Out of Marketing Communications
• Right to Object to Data Processing

How Do We Keep Your Information Secure?

To protect your information, we use industry-standard SSL encryption technology that ensures complete security during data transmission. Our servers undergo regular security audits and follow the latest cybersecurity protocols. A two-factor authentication system is in place to prevent unauthorized access to accounts. Our dedicated security team monitors the platform 24/7 to instantly detect any unusual activity. Please remember, however, that it is your own responsibility to never share your password or login credentials with anyone.

Where Can You Contact Us Regarding Privacy Questions?

If you have any questions or concerns about this privacy policy, please contact us directly. Our privacy team takes every request seriously. You can send requests for data correction, deletion, or access via email, and we typically respond within 7 business days. For general inquiries, visit our FAQ page, where many questions are already answered. We always operate with transparency, and earning your trust is our goal.

[email protected]

Response Time: Within 7 Business Days